Refund Policy

At ClipStory, we do not offer refunds for any unused portion of your subscription. All sales are final.

Monthly or annual subscription fees are non-refundable once a billing cycle has started.

We may provide a refund for duplicate payments, clear billing errors, or technical issues that prevented reasonable use of the paid service and were not resolved after support review.

Refund requests are evaluated case by case and any approved refund is issued to the original payment method when possible.

To request a refund review, contact us within 14 days of the charge date and include your account email, transaction details, and a short explanation of the issue.

You can cancel your subscription at any time. Cancellation stops future renewals but does not automatically refund past charges.

If you initiate a chargeback without first contacting support, we may suspend access while the payment dispute is investigated.

Submit refund-related questions to support@clipstory.app. We aim to respond within 3 business days.