Privacy Policy

We collect information you provide directly, such as your name, email address, billing details, account preferences, and project inputs like prompts, scripts, and media you upload.

We also collect usage data such as device type, browser, log events, session activity, and feature interactions to keep the product secure and improve performance.

We use your information to provide and operate ClipStory, process payments, generate requested content, prevent abuse, and communicate important account or service updates.

We may use aggregated or de-identified analytics to improve model quality, product UX, and system reliability.

We share data only with service providers that help us run ClipStory, such as infrastructure, authentication, payment, and analytics vendors, under contractual confidentiality obligations.

We may disclose information when required by law, to enforce our Terms, or to protect the rights, safety, and security of ClipStory, our users, or the public.

We retain personal data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

We apply reasonable administrative, technical, and organizational safeguards, but no online system can guarantee absolute security.

You can update your account information, cancel your subscription, or request deletion of your account data by contacting support.

Depending on your region, you may have additional rights such as access, correction, deletion, objection, or portability. We will process valid requests in accordance with applicable law.

For privacy questions or data requests, contact us at support@clipstory.app.